Treasure Hunt (March 3rd)

Today the lmp class went on a treasure hunt at the Albany Marriott. Our mentor for the day was Joan from the concierge's department. We got to take a tour of the hotel. Joan introduced us to her floor and talked a little bit about what she does. For our treasure hunt we had to locate a Columbia Sussex or Marriott mission statement and we found out that it is a goal to make sure that their environment is friendly and happy from meeting the bellman when they check out. We learned that there are gold keys throughout the hotel. One gold key is located in the banquet department for doing an outstanding job and going above and beyond. There are two gold keys located in the Sales Office. We got to see all the different rooms in the hotel and everybody just enjoyed doing something different for the day.